Ecellent and central location very close to the train station. Also very close to the old city. Quiet hotel although in the city centre. Friendly staff, answered our online questions almost immediately. Small empty fridge in the room, which we found more convenient than a minibar. Also coffee and tea making facility. The hotel is part of the biggest shopping mall in Utrecht which is very convenient; for example, there are various breakfast alternatives just outside the hotel door, inside the shopping mall. We would say, more 5 star than 4 star, when compared to other 5 star hotels. All-in-all, very good value for money.
Norbert
tháng 7 năm 2023
The rooms were spacious and the shower was lovely. Loved the breakfast each morning. The staff at breakfast were welcoming and the food great. We ate in the restaurant at night 3 times and the food was delicious..The location is fantastic. So easy to catch trains or walk around .
Luke
tháng 4 năm 2025
We had a premium King room. The room was very spacious and quiet. The bathroom was good and the walk-in shower superb. The seating area was good and the TV had a wide range of channels including UK ones. The bed was comfortable. The staff were exceptionally helpful, especially those serving breakfast - the breakfast selection was wide and good. The hotel is on the edge of the old town and all locations in it are within easy walking distance.
David
tháng 12 năm 2024
We had quite a spacious room that was very quiet. Cleaners were certainly okay. It could have been a little bit more cosy, like for example 3 picture frames above the bed, could have been more, as it would have added to the atmosphere. Also the sitting couch looked a bit "toy-ish" for the size of the room. Perhaps a carpet would add to the overall style. Overall layout and atmosphere was certainly okay, though. The bed was comfortable, unlike what I read from some people giving comments on that aspect. Bathroom was modern and spotlessly clean. Of course, if you value a more rustic environment, then this is not your choice, but if you prefer a modern looking style, sleekly decorated, you'r good! Then, breakfast: no need to go outside to visit the mall, because there is plenty of choice and refills were good.
Jan
tháng 12 năm 2024
The room was not big, but well thought out - there is a place for clothes, the possibility of making coffee and tea. The bathroom was very comfortable, the shower faucet was very convenient to use. The location is ideal - the train station is next to it, as well as the old town, the canals are very close. The view from breakfast was very awesome and I sat in one place every morning watching the movement on the street.
Jonnimari
tháng 7 năm 2024
Excellent location so that you could get to the tourist attractions easily and quickly. The bed was comfortable, water bottles were left on the table for us, the mini fridge was very useful, everything for a good stay were available. Breakfast was excellent with a great choice and was really delicious. All the staff were friendly and very helpful.
Susan
tháng 10 năm 2024
Excellent location, a stone's throw from Utrecht Centraal and the old city centre. The room was spacious enough for two people and had all the needed facilities. Comfy beds. Coffee machine and tea + Earth water provided. Cool interior design. The staff at reception was friendly and professional, even in the middle of the night. At just below 60€ pp per night this was one of the best hotel stays either of us has ever had, and we will definitely be back the next time we visit Utrecht.
Kristina
tháng 2 năm 2024
We liked the location and once we worked out the trains to Amsterdam for business it was great. A bit more information in rooms regarding the train station options and metro would be great.
Karen
tháng 4 năm 2024
Overall excellent. Very quiet, very comfortable and the staff; couldn't fault them in any way. I always found the staff very helpful and very polite, which is very important. It makes a persons stay a positive experience which reflects on the time spent in the city/ country in question.
Paul
tháng 3 năm 2024
The room and location were excellent! We received a warm welcome from reception and the view from our room of Utrecht was fantastic. The room was big and modern and soundproofing was good. Location was super convenient for the beautiful city but also for train connections to other places nearby. The bed was big and comfy and bathroom was also nice and big with a great shower. Room service was great and it was a lovely touch having a coffee machine with plenty of options and also some bottled water. Toiletries were great and towels and robes were crisp! The room had everything we needed.
Ec
tháng 4 năm 2024